Privacy policy

The protection of your personal data is a priority for us.

When you use the website (hereinafter the “Site“), we may collect personal data about you.

The purpose of this policy is to inform you about how we process this data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the “RGPD“).

  • Who is the data controller?

The data controller is WayUp, a SAS with capital of €1,500, registered with the RNE under SIREN no. 977 878 743 and whose registered office is located in Champs-sur-Marne (hereinafter referred to as ” Us “).

  • What kind of data do we collect?

Personal data is data that can be used to identify an individual, either directly or by cross-referencing with other data.

We collect data in the following categories :

  • Identification data (your email address)
  • Any information you wish to send us as part of your contact form
  • Internet data (e.g. IP address)

Mandatory data are indicated when you provide us with your data. They are marked with an asterisk and are necessary to provide you with our services.

  • On what legal grounds, for what purposes and for how long do we store your personal data?


Legal bases

Shelf live

To provide you with a demonstration of our products and services, and to respond to your requests for information.

Execution of pre-contractual measures taken at your request

Your data will be kept for a period of 3 years from the date of your last contact.

Build a file of customers and prospects

Our legitimate interest in developing and promoting our business

For customers: data is kept for the duration of the contractual relationship.

For prospects: data is kept for a period of 3 years from your last contact, for prospecting purposes.

Send newsletters, solicitations and promotional messages to prospects

BtoC prospects: Your consent

BtoB Prospects: Our legitimate interest in building loyalty and informing our prospects of our latest news

Data is kept for 3 years from your last contact with us or until your consent is withdrawn.

Managing requests to exercise rights

Our legitimate interest in responding to your requests and keeping track of them

If we ask you for proof of identity, we keep it only for the time needed to verify your identity. Once verification has been completed, the proof of identity is deleted.

If you exercise your right to object to receiving prospecting: we keep this information for 3 years.

  • Who will receive your data?

Will have access to your personal data:

  1. Our own staff;
  2. Our subcontractors: hosting service providers, emailing service providers, CRM tools;
  3. Where applicable: public and private bodies, exclusively to meet our legal obligations.


  • Is your data likely to be transferred outside the European Union?

Your data is kept and stored for the duration of processing on WayUp’s servers at 2 bis rue Alfred Nobel, Champs-sur-Marne.

In the context of the tools we use (see article on recipients concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured using the following tools:

  • either the data is transferred to a country that has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the RGPD: in this case, this country ensures a level of protection deemed sufficient and adequate to the provisions of the RGPD;
  • or the data is transferred to a country whose level of data protection has not been recognized as adequate to the RGPD: in this case such transfers are based on appropriate safeguards indicated in Article 46 of the RGPD, tailored to each provider, including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism.
  • or the data is transferred on the basis of one of the appropriate guarantees described in Chapter V of the RGPD.


  • What are your rights regarding your data?

You have the following rights with regard to your personal data:

  • Right to information: this is precisely why we have drawn up this policy. This right is provided for in Articles 13 and 14 of the RGPD.
  • Right of access: you have the right to access all your personal data at any time, under Article 15 of the RGPD.
  • Right of rectification: you have the right to rectify inaccurate, incomplete or obsolete personal data at any time pursuant to Article 16 of the GDPR.
  • Right to limitation: you have the right to obtain the limitation of the processing of your personal data in certain cases defined in Article 18 of the GDPR.
  • Right to erasure: you have the right to demand that your personal data be erased, and to prohibit any future collection on the grounds set out in Article 17 of the GDPR.
  • Right to lodge a complaint with a competent supervisory authority (in France, the CNIL), if you consider that the processing of your personal data constitutes a breach of the applicable texts. (Article 77 of the RGPD)
  • Right to define directives regarding the retention, deletion and communication of your personal data after your death.
  • Right to withdraw your consent at any time: for purposes based on consent, Article 7 of the RGPD states that you may withdraw your consent at any time. This withdrawal will not call into question the lawfulness of the processing carried out prior to the withdrawal.
  • Right to portability: under certain conditions specified in Article 20 of the RGPD, you have the right to receive the personal data you have provided to us in a standard machine-readable format and to demand its transfer to the recipient of your choice.
  • Right to object: under Article 21 of the RGPD, you have the right to object to the processing of your personal data. Please note, however, that we may continue to process them despite this objection, for legitimate reasons or the defense of legal rights.

You can exercise these rights by writing to us using the contact details below. We may ask you to provide additional information or documents to prove your identity.

  • Contact point for personal data

Contact email: [email protected]

Contact address: 2 bis rue Alfred Nobel, 77420 Champs-sur-Marne, France

  • Modifications

We may modify this policy at any time, in particular in order to comply with any regulatory, legal, editorial or technical developments. These modifications will apply as of the effective date of the modified version. You are therefore invited to consult the latest version of this policy on a regular basis. Nevertheless, we will keep you informed of any significant changes to this privacy policy.

Effective date: 21/06/2023


2b rue Alfred Nobel,77420

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